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Privacy Policy

Effective Date:  May 1, 2018

This privacy notice discloses the privacy practices for Water Gems Alba Ltd and our website: https://www.watergems.co.uk/. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:


Who we are

Water Gems Alba Ltd is a Edinburgh landscaper and water features specialist company, providing garden and water feature design and high quality landscape construction


The information we collect

Water Gems only collect information about you if we have a reason to do so – for example, to provide our Services, to communicate with you, or to make our Services better.

We collect information about you when you use our website ‘contact us’ form to enquire about products and services, or when you meet with or contact a Water Gems representative.

We collect additional information automatically about your visit to our website through the use of cookies.  Please see our cookies policy for more details.


How we use your personal information

We use personal information to respond to you, regarding the reason you contacted us.

Water Gems will not share your data with third parties except as required to do so by Government Bodies and Law Enforcement Agents or for legitimate business purposes.

Water Gems may partner with other parties who provide specific services, such as our accountant. We will share only information that is necessary for the third party to provide these services. Those third parties are not allowed to use personally identifiable information except for the purpose of providing these services.


How we gather your information

We collect information in the following ways:

  • if and when you provide information to us through the online form/email hyperlink on the contact page,
  • automatically about your visit to our website and social media pages. Please see our cookies policy for more details.


When will we contact you?

We will only contact you:

  • for legitimate business reasons (contract).
  • we will not sell or rent this information to anyone.


How long will this data be held?

Information will be held and used for as long as necessary and according to legal requirements.


Your Access to and Control Over Information

You may opt out of any future contacts from us, or do the following at any time:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data

You can do this by contacting us via email, through our contact page, or by writing to us at:

Water Gems Alba Ltd
2a East Craigie Farm
Dalmeny Estate
South Queensferry
EH30 9TQ

Protecting your information

We take appropriate technical and organisational measures to ensure a level of security appropriate to the risk such as:

  • All data is held in a secure environment with password protection on all electronic devices.
  • We use encryption to protect sensitive information transmitted online,
  • We also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
  • Data is only shared with suppliers who process data on our behalf. We will only use a supplier who also take appropriate technical and organisational measures to ensure a similar level of security.


Water Gems reserve the right to make changes to this privacy policy. New updates to the policy will be posted here on our website.